Privacy Policy

Last updated: July 31, 2026

1. Introduction

Welcome to StoreShip ("we," "our," or "Service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Personal Information

Account Information: Email address, username, password (encrypted)
Profile Information: Name, company name (if applicable)
Billing Information: Processed securely through our payment provider (we do not store card details)

2.2 Usage Data

Build History: App build configurations, build logs, deployment status
Service Usage: Features used, frequency of use, build patterns
Technical Data: IP address, browser type, device information, cookies

2.3 Project Data

App Configuration: App name, bundle ID, web application URL
Branding Assets: App icons, splash screens uploaded by you
Build Outputs: Generated mobile app binaries (IPA/AAB files)
Certificates: Code signing certificates and provisioning profiles

3. How We Use Your Information

3.1 Service Provision

To create and manage your account
To process your mobile app builds
To manage code signing and app store submissions
To maintain your project configurations and build history

3.2 Service Improvement

To analyze usage patterns and improve features
To optimize build performance and reliability
To develop new features based on user needs

3.3 Communication

To send service-related notifications (build status, etc.)
To respond to support requests
To send billing and account updates

3.4 Legal and Safety

To comply with legal obligations
To detect and prevent fraud or abuse
To enforce our Terms of Service

4. Data Sharing and Disclosure

4.1 We DO NOT:

Sell your personal information
Share your project data with other users
Access your web application content beyond what is needed for builds

4.2 We MAY Share Data With:

Service Providers: Cloud hosting, payment processing, build infrastructure
Platform Providers: Apple and Google for app store submissions (as directed by you)
Legal Requirements: When required by law or legal process
Business Transfers: In case of merger, acquisition, or asset sale
With Your Consent: When you explicitly agree to sharing

5. Data Security

5.1 Security Measures

Encryption of data in transit and at rest
Secure storage of code signing certificates
Regular security audits and updates
Access controls and authentication
Secure cloud infrastructure

5.2 Data Breach Response

Immediate investigation and containment
Notification within 72 hours if required
Assistance with protective measures

6. Data Retention

6.1 Active Accounts

Personal data retained while account is active
Build artifacts stored for 90 days unless otherwise configured
Project configurations retained until deleted by user
Code signing certificates retained while subscription is active

6.2 After Account Deletion

Personal data deleted within 30 days
Build artifacts and certificates permanently deleted
Some data may be retained for legal compliance
Anonymized usage data may be retained for analytics

7. Your Rights and Choices

7.1 Access and Control

Access your personal data through account settings
Update or correct information at any time
Delete your account and associated data

7.2 Data Portability

Download your built app binaries
Export your project configurations
Request a copy of your personal data

7.3 Communication Preferences

Opt-out of marketing communications
Manage notification settings
Control cookie preferences

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from children. If we discover underage data, we will promptly delete it.

10. Cookies and Tracking

10.1 Essential Cookies

Session management
Security and authentication
User preferences

10.2 Analytics Cookies

Usage patterns and statistics
Feature performance
Error tracking

10.3 Managing Cookies

Browser settings to control cookies
Opt-out of analytics tracking
Clear cookies at any time

11. Third-Party Services

11.1 Payment Processing

Handled by secure payment providers
We do not store credit card information
Subject to provider's privacy policy

11.2 Cloud Services

Data hosted on secure cloud infrastructure
Subject to provider's security standards
Regular backups and redundancy

11.3 App Store Services

Apple App Store Connect and Google Play Console
Data shared as necessary for app submission
Subject to Apple and Google privacy policies

12. Build Processing

12.1 How Builds Work

Your web application URL is embedded in a native mobile wrapper
Build processing occurs on secure cloud infrastructure
Build artifacts are stored temporarily for download

12.2 Web Application Access

We access your web application URL only for build verification
We do not crawl, index, or store your web application content
Your web application runs independently of our service

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or Service notification.

14. Contact Us

For privacy-related questions or concerns:

Email: admin@ashweb.io
Support: Through in-app support system

15. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at admin@ashweb.io

16. Jurisdiction-Specific Rights

16.1 European Union (GDPR)

Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to object

16.2 California (CCPA)

Right to know what data is collected
Right to delete personal information
Right to opt-out of data sales
Right to non-discrimination

17. Consent

By using our Service, you consent to this Privacy Policy and agree to its terms.